Privacy Policy

📅 Effective Date: 21-02-2025
📅 Last Updated: 21-02-2025

1. Introduction

Welcome to Digital Grading Company ("Company," "we," "our," "us"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when using our mobile application ("App") and related services.

By using the Digital Grading Company App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

We collect only the data necessary to provide our services efficiently.

A. Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and username (if applicable).

• User-Submitted Data: If you use our AI-powered grading system, we collect images of trading cards that you upload for analysis.

B. Information Collected Automatically

• Usage Data: We collect interactions with the App, session length, and features used to improve functionality.

• Device Information: We may collect device type, operating system, IP address, and other system data for security and analytics.

C. Information We Do NOT Collect

🚫 Billing & Payment Data: We do not collect or store credit card or billing information. All payments are securely processed through Apple’s payment system.

🚫 Sensitive Personal Data: We do not collect sensitive personal information such as race, ethnicity, political opinions, religious beliefs, health data, or biometric information.

3. How We Use Your Information

We use your data strictly to provide and improve our services. This includes:
✅ Delivering AI-powered trading card grading and valuation services.
✅ Enhancing user experience by analyzing usage trends and feedback.
✅ Sending notifications about updates, new features, or promotions.
✅ Preventing fraud, unauthorized access, or illegal activities.

We do not sell or share personal data with third parties for marketing purposes.

4. Subscription & Payment Information

Our app offers auto-renewable subscriptions for premium features:

Subscription PlanPriceRenewalAnnual$129.99/year ($10.83/month)Auto-renews every yearMonthly$19.99/monthAuto-renews every monthWeekly$5.99/weekAuto-renews every week

📌 Subscription Terms:

• Your subscription starts from today and automatically renews unless canceled at least 24 hours before the renewal date.

• You can manage or cancel your subscription in your App Store settings.

• Payments are securely processed through Apple’s payment system.

📌 Refund Policy:
We do not offer refunds for unused portions of a subscription, except where required by law.

5. How We Share Your Information

We do not sell your personal data. However, we may share data in these cases:

✅ With Service Providers:
We may share usage data with third-party providers for analytics, security, and infrastructure services (e.g., cloud hosting).

✅ For Legal Reasons:
We may disclose your data if required by law, regulation, legal process, or governmental request.

✅ In Case of Business Transfer:
If our company is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.

6. Data Security

We implement advanced security measures to protect your information, including:
🔒 Encryption: Data is encrypted in transit and at rest.
🔒 Access Controls: Only authorized personnel have access to user data.
🔒 Regular Security Audits: We continuously monitor and test security protocols.

However, no system is 100% secure, and we cannot guarantee absolute protection from cyber threats.

7. Your Privacy Rights

Depending on your location (e.g., GDPR for EU users, CCPA for California users), you may have rights to:

✅ Access & Update: View or edit your account data.
✅ Delete: Request deletion of your personal data.
✅ Object to Processing: Opt out of data usage for analytics or marketing.
✅ Data Portability: Request a copy of your data in a machine-readable format.

📧 To exercise these rights, contact us at: hello@digitalgrading.ai

🚀 Opt-Out of Marketing Emails: You can unsubscribe from promotional emails via the link in the email footer.

8. Third-Party Services & Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before engaging with them.

9. Data Retention

We retain user data only as long as necessary to provide our services or as required by law. If you delete your account, we will erase your data unless legal obligations require retention.

10. Children’s Privacy

Our App is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or app notification. The "Last Updated" date at the top reflects the latest revision.

12. Contact Information

📧 Support Email: hello@digitalgrading.ai
🏢 Business Name: VALYRIAN LABS LTD
📍 Business Address: 128 CITY ROAD, LONDON EC1V 2NX

🔗 Privacy Policy Link: digitalgrading.ai/privacy-policy